Privacy Policy

1. Introduction

KravDonor ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our pet blood donor registry platform, whether accessed via our website (kravdonor.pet and its subdomains) or our mobile applications (iOS and Android).

2. Data Controller

The data controller responsible for your personal information is:

3. Information We Collect

We collect information that you provide directly to us:

4. How We Use Your Information

We use the information we collect to:

• Match blood donors with recipients based on animal type, blood type, and location
• Send notifications about blood donation requests to eligible pet owners
• Validate and verify professional users (veterinarians and animal welfare associations)
• Manage and maintain user accounts
• Send periodic reminders to update pet information
• Notify pet owners when their pets approach or exceed maximum donor age
• Communicate important platform updates and changes
• Comply with legal obligations

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With matched recipients: When a blood request matches your registered pet, your contact information is shared with the requesting professional user
• Legal requirements: When required by law, court order, or governmental authority
• Service providers: With trusted third-party service providers who assist in operating our platform (e.g., hosting provider Hetzner, email service provider)

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and data at any time through your account settings. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights:

• Right of access: Request a copy of your personal data
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data ("right to be forgotten")
• Right to restrict processing: Request limitation of how we process your data
• Right to data portability: Receive your data in a machine-readable format
• Right to object: Object to processing of your personal data
• Right to withdraw consent: Withdraw consent at any time

To exercise these rights, please contact us at legal@kravdonor.pet or use the data export and account deletion features in your account settings.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• HTTPS encryption for all data transmission
• Secure password hashing (bcrypt)
• Rate limiting to prevent abuse
• Regular security updates and monitoring
• Restricted access to personal data
• Private storage for sensitive documents

9. Cookies and Tracking Technologies

We use cookies on our website and similar technologies in our mobile app (such as local storage, device identifiers, and SDKs) to maintain your session and remember your preferences. We use hCaptcha on registration forms to prevent spam and abuse. On mobile, we may use analytics tools to understand app performance and user experience. You can control mobile tracking through your device settings.

10. Children's Privacy

Our service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: